Class policies

The short version of how our classes work, so there are no surprises.

Cancellations and credits

  • • Cancel more than 7 days before the first class and we'll refund you in full.
  • • Cancel within 7 days of the first class and we'll give you a credit toward a future session.
  • • Individual missed classes aren't refunded, but you're welcome to join another group that week when there's space — just ask.

Small groups and waitlists

  • • Groups stay small on purpose so every child gets attention from our educators.
  • • When a session is full you can join the waitlist at no charge. We'll email you the moment a spot opens, and you only pay if you take it.

Caregiver participation

  • • A grown-up stays with each child for Little Voices (ages 1–3). Little Learners (ages 3–5) is a drop-off-friendly class, and caregivers are welcome to stay.
  • • Our classes are play-based enrichment for all children. They are not a substitute for services a family may receive elsewhere.

Health and safety

  • • Please keep your child home if they've had a fever, vomiting, or an unexplained rash in the last 24 hours. Let us know and we'll help you make up the class.
  • • If your child becomes unwell during class, we'll step aside with them and contact you right away.
  • • We don't keep any health information about your child — no conditions, allergies, or medical details. If something affects how your child joins in, tell us on the day and we'll work with it in the moment.

Photos

  • • We sometimes take photos in class for our website and Instagram. If you'd rather we didn't include your child, just say so in your registration notes or reply to your confirmation email — no explanation needed.

Your family's information

  • • We collect your name, email, optional phone number, your child's name, and your child's birth month so we can place them in the right age group. We ask for the month and year only, never an exact birth date.
  • • Payments are handled by Stripe. We never see or store your card details.
  • • We use your email to send class information and, if you've asked for it, occasional news about new sessions. You can ask us to remove your details any time.

Questions? Email ChatterbrookBK@gmail.com or see our schedule.